Customer
Relationship Excellence Leadership is a Journey of Innovation!
W
elcome to the 17th annual International Customer
Relationship Excellence Awards (CRE Awards).
The Customer
Relationship Excellent (CRE) Awards has recognized many industry leaders and
professionals for their customer centric service innovation.
The participants have come from more international cities and
business sectors in both corporate and individual categories,
all demonstrating their business successes, best practices and
leadership on CRE.
In 2018, APCSC
enters her 20th year in promoting
customer relationship excellence in the Asia Pacific region,
APCSC is very proud to witness how CRE Awards winners continue
to bring new service levels, innovations, quality standards and
benchmarks to shape the future directions of business practices
in making Asia Pacific a better place to live and do business!
The Customer
Service Quality Standard (CSQS) is
the CRE Awards Standard. The participants have learned greatly
from the best practices and world class standards to better
prepare for the CRE Awards assessment and benchmarking process.
The CSQS is instrumental in improving customer oriented
corporate governance and balanced scorecards managing
stakeholders of the organizations and further recognizing the
CRE Awards winners. It is highly required that all CRE Awards
participating companies attend the Certificate in Customer
Service Management (CCSM) global certification program and
implement the CSQS to meet and exceed the CRE Awards assessment
process benchmarking.
Through the
prestigious CRE Awards, Asia
Pacific business leaders are able to share experiences and learn
from one another amongst the World-Class CRE Leaders and achieve
the goal of market leadership and gain international CRE
branding and recognitions as the Asia Pacific service icon.
On
behalf of APCSC and CRE Awards judging panel and organizing
committee, I wish you business success and Customer Relationship
Excellence!
Jason
Chu Chairman, APCSC
Latest News
Hong Kong, China – June 15, 2018 -- The Asia Pacific Customer
Service Consortium (APCSC) presents the
International Customer Service
Quality Standard (CSQS) site certificate
to
Henderson Land Group Property Management Department (Hang Yick,
Well Born and H-Privilege) and Hang Lung Properties Limited
in recognition of their achievements and high level of
compliance to CSQS in 2018. Customers of the
properties, property management sectors will experience higher
quality and professional customer service standard.
Jason
Chu
