People Site Certification
 People Site Certification

People Site Certification
Press Release

People Site Program
Certified Customer Service Professional (CCSP)
Certified Contact Center Professional (CCCP)
Certified Contact Center Supervisor (CCCS)
Certified Contact Center Manager (CCCM)

Global Certification

Customer Service
Quality Standard (CSQS)

APCSC Summit

CRE Awards


People Site Certification
Benefits through the People Site Certification  (繁體 | 简体)


  • Integrate professional Customer Service and Contact Center staffs with the mission critical services process of the organization.

  • Equip the staff with the best practices to provide consistent world class support to their customers.

  • Provide new ways to advance customer services to a higher level of customer centricity, business support and effective customer communication.

  • Help the organizations to insure efficient and reliable services to all customers with unique and sophisticated requirements.

  • Enable continuous improvement and uplift the professionalism of organizations’ Customer Service and Contact Center.

  • Strong endorsement of organization’s continuous commitment and success in providing world class customer services that is essential for positioning as a market leader.

  • A great encouragement and morale lift to the Customer Service and Contact Center staffs.

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People Site Certification