Customer
Relationship Excellence (CRE)&
Customer Service
Quality Standard (CSQS) Leadership Summit 2011
Date:8-9
June 2011
Venue:
Langham Place Hotel, Hong Kong
![](2011/image/2011roundtable_day1.jpg)
Dr. Kuo-Yen
Wei,
Chairperson, Research, Development and Evaluation Commission of Taipei
City Government
2011 Summit Day
2
Roundtable Panel Discussion
2011 Summit Day 1
Roundtable Panel Discussion Group Photo
Mr.
Raymond Choi, Chief Customer Services Engineer, The Hongkong Electric
Co., Ltd.
Mr.
Oliver Njamfa
President
& CEO, Eptica, UK
Ms. Meg Lee
General Manager, SINA Hong Kong Ltd
Mr. Beau
Crawford
CRM
Lead, Accenture
Mr. Francis Fong, Founding Chairman,
Hong Kong Association of Interactive Marketing
2011
Summit Day 1 Roundtable Panel Discussion Group Photo
2011
Summit Day 2 Roundtable Panel Discussion Group Photo
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Organizer |
![](../image/summit/APCSC_Logo.jpg) |
Leadership Summit Sponsors |
![](2009/SigHP.jpg) |
![](image/Logo/Aspect.jpg) |
![](image/Logo/CTIL.JPG) |
![](../creaward/webvoting/2011/logo/2011_10.jpg) |
![](../image/Logo/Eptica.jpg)
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CRE
Awards Dinner Sponsors |
![](image/Logo/HKE_Corporate_Signature2.jpg) |
![](image/Logo/SCB_06_A.jpg) |
![](../creaward/webvoting/2011/logo/2011_3.jpg) |
![](image/Logo/Citic.jpg) |
![](image/Logo/Citybase.JPG) |
![](../creaward/webvoting/2011/logo/2011_1.jpg)
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![](../creaward/webvoting/2011/logo/2011_13.jpg) |
![](image/Goodwill.jpg) |
![](../creaward/webvoting/2011/logo/2011_18.jpg) |
![](image/Logo/Hopewell.JPG) ![](../creaward/webvoting/2011/logo/2011_19.jpg) |
![](image/Logo/Hopewell%20Real%20Estate%20Agency%20Logo.jpg) |
![](../creaward/webvoting/2011/logo/2011_18.jpg) |
![](image/Logo/Prosperity%20REIT.jpg) |
支持機構 |
![](../image/media%20partner%20logo/SPA%20logo%20(web).jpg) |
![](../image/media%20partner%20logo/HKDMA.jpg) ![](../creaward/image/iProA%20Logo(colour).JPG) |
![](../creaward/image/mapcu.jpg) ![](../cresummit/image/HDI_Japan_small.jpg) |
![](image/Dmas.jpg) |
![](../images/NEW%20IPMA%20Logo_crest_large.jpg) |
![](image/CIOlogo_web.jpg) |
官方新聞發行者: |
![](../creaward/image/acn_chinese_logo.gif) |
媒體合作夥伴 |
![](../image/media%20partner%20logo/std_logo[1].gif) ![](../image/media%20partner%20logo/logo_RGB_new.JPG) |
![](../image/media%20partner%20logo/lg_ynet_hd.png) ![](../image/media%20partner%20logo/honglogo-small.jpg) |
![](../image/media%20partner%20logo/cnet_redball_rgb.gif) ![](../image/media%20partner%20logo/bnet_3.jpg) |
![](../image/media%20partner%20logo/FTlogo.gif) ![](../image/media%20partner%20logo/ccwchinese-logo-sma.jpg) |
![](../image/media%20partner%20logo/ifengLOGO.jpg) ![](../image/media%20partner%20logo/zpara2.jpg) |
![](../image/media%20partner%20logo/logo-51callcenter.jpg) ![](http://www.apcsc.com/image/logo/CW150x60.gif) |
![](../creaward/image/cccmworld.jpg) |
![](../image/Logo/2009%20Summit/HKET%20logo.jpg) ![](../images/ESDlife_logo.png) |
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