Conference endorsed byAPCSC
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Customer Retention and Experience Management by
Marcus Evans, Shanghai, China
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Marketing
Excellence Forum by Marcus Evans, Mumbai, India
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Customer Management
Asia Congress 2006 by Marcus Evans, Kuala Lumpur, Malaysia
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CRM Analytics &
Performance Measurement, Singapore
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10th
International Conference on ISO 9000 & TQM, Shanghai, China
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Customer
Contact World by Terriipinn, Hong Kong, Singapore, KL
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International Conference
of ISO9000 and TQM, Thailand
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HelpDesk2000 Symposium, USA
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APCSC Customer Relationship Summit, Shanghai, China
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CRM Senior Executive Forum, Hong Kong, Taiwan
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Taiwan Call Center Development Association Conference, Taiwan
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Monitor and Measure Customer Satisfaction Conference by Asia Business
Forum, Singapore
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CRM Telecom Conference by IIR, Hong Kong
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Asia Pacific Metering, Billing and CRM/CIS by Synergy, Shanghai, KL,
Singapore
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Call Center Conference by Knowledge Group, KL
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CRM, Data Mining and Data Warehouse by Hong Kong ET Business College,
Hong Kong
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Customer Service Management by Chinese
University of Hong Kong, Hong Kong
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