Customer Relationship Excellence （CRE）&
Customer Service Quality Standard （CSQS）

Leadership Summit 2012

Date：13-14 June 2012

Venue： Langham Place Hotel, Hong Kong

2012 Leadership Summit & Expo

2012 Sponsors & Exhibitors

2012 CEO Luncheon Forum

2012 Roundtable Panel Discussion

2012 Presentation Day 1

2012 Presentation Day 2

2012 Lucky Draw

2012 Innovation Awards

Customer Relationship Excellence （CRE）&
Customer Service Quality Standard （CSQS） Leadership Summit 2011

Date：8-9 June 2011

Venue： Langham Place Hotel, Hong Kong

2011 Leadership Summit & Expo

2011 Sponsors & Exhibitors

2011 CEO Luncheon Forum

2011 Roundtable Panel Discussion

2011 Presentation Day 1

2011 Presentation Day 2

2011 Lucky Draw