About the CSQS
  Chairman's Introduction
  Benefits
  Overview
  Objective
  Implementation
  CSQS Committee
  CRE & CSQS Roundtable 2019
  CRE & CSQS Roundtable 2018
  CRE & CSQS Roundtable 2017
  CRE & CSQS Roundtable 2016
  CRE & CSQS Roundtable 2015
  CRE & CSQS Roundtable 2014
  CRE & CSQS Roundtable 2013
  CRE & CSQS Roundtable 2012
  CRE & CSQS Roundtable 2011
  CSQS Roundtable 2010
  CSQS Roundtable 2009
  CSQS Roundtable 2008
  Photo Gallery
  CRM Executive Forum
  Membership
  CSQS Testimonials
  Roundtable Testimonials
  Contact Us
 
  Press Releases
  Global Certification
  APCSC Summit
  CRE Awards
  Best-in-Class Presentation
   


Visit Best-in-Class Website


Visit the CRE Awards Website

Testimonials

Global Certification
Certified Contact Center Manager (CCCM)
Certified Customer Service Analyst & Auditor (CCSA)
Certified Contact Center 
Supervisor (CCCS)
Certified Contact Center Professional (CCCP)
Certified Customer Service Professional (CCSP)
Certificate in Customer Service Management (CCSM)
Certificate in Service Excellence Leadership (CSEL)
Certificate in Professional Customer Service (CPCS)
Certified Telemarketing Supervisor (CTMS)

REGISTRATION

Roundtable Testimonials

 

Feedback from Latest CRE & CSQS Roundtable

Nice building, Impressive Presentation, Inspiring Discussion !

Ng Dick Hay

CEO

Wonderfuldata.com.Ltd


A very interesting forum with a diverse industry audience and participation !

Vincent Lai

MD

Quintessentially


Interesting topics with some innovative ideas.

William Chiang

Business Analyst

Quintessentially


内容精彩,值得参加。

高子钦

资深处长

台湾之星电信股份有限公司


很好,毕业分享及科技分享让我们受益良多。

庄家雁

经理

台湾之星电信股份有限公司


内容精彩,值得参加。

高子钦

资深处长

台湾之星电信股份有限公司


提到阿里巴巴双11的发展令人印象深刻。

蔡宏昌

负责人

展欣国际


有机会听到其他公司不藏私的分享,与会者应该都是致力于改善在地服务质量的有心人士。会议对我自己的业务也有一些启发。

董淑仁

全国收银经理

家乐福有限公司


“It is very insightful.”

Mark R.Luscombe

Regional Vice President - Asia Pacific

Merck Consumer Healthcare


“The participants to this round table are inspiring and remarkable.”

Ben Li

Managing Director

China Intelligence Technologies Ltd.


“The topics of the round table are very interesting.”

Allan Tan

Director

Hill+Knowlton Strategies Asia


"It's a good chance to listen to different speakers with insight and good daily examples. The roundtable discussion is beneficial"

Mr. Thomas Yip

Executive Director

Willis Hong Kong Ltd


"Having this opportunity to hear how other organizations achieve service excellence has been such a great experience as I take back with me new ideas and suggestions"

Dr. Jeyanthi V

Medical Director

Gleneagles Kuala Lumpur


"It's an excellent forum to share from all parts of the world"

Ms. Christine Chan

Gleneagles Hospital


"It's a good chance to listen to different speakers' insights and good real examples"

Mr. Thomas Yip

      Executive Director

Willis Hong Kong Ltd


内容较为新颖,对于客服行业的交流会议非常有必要,也希望之后有较多的相类似的会议参与到其中去,也想更多地了解不同行业的客服管理心得。

陈燕华

人事部主任

LG电子(中国)有限公司


本次会议就杰出顾客服务及优质顾客 服务标准进行了分享。通过成功企业在运营管理方面的案例分享,对于以后在客服管理领域有了新的方向和定位。

周俊

质检部主任

LG电子(中国)有限公司

 
© 1998 - 2018 Asia Pacific Customer Service Consortium