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2017
国际杰出顾客关系服务奖得奖心声:
“We
are honored that our Contact Centre team has
been commended by the Asia Pacific Customer
Service Consortium (APCSC) for the fifth
consecutive year. At Manulife Singapore, we are
always looking for new ways to enhance the
experience for our customers, and this award is
a strong affirmation of our efforts to delight
our customers in all their interactions with us.
I also wish to offer my heartiest
congratulations to our team members Zenith, Kai
and Christine for their well-deserved individual
awards, which recognise their passion and
dedication in serving our customers with
distinction.”
Dr. Khoo Kah Siang,
President and CEO,
MANULIFE (S) PTE LTD
「非常感谢亚太顾客服务协会给予我这样的殊荣，同时也要感谢每一家我就职过的公司让我在认知求知方面都受益颇深，在给予我个人职业发展机会和历练;同时也让我有幸遇到我现在的优秀客服管理团队成员，一路走来我们团队并肩作战不畏艰难，秉承专业的服务创新精神，携手共进，披荆斩棘在一次又一次的挑战中实现瑞金麟客服中心服务使命~~用心完善服务细节，用情创新服务产品。」
高级总监赵茹女士
瑞金麟集团客服中心 |
