| 2017
國際傑出顧客關係服務獎得獎心聲:
“We
are honored that our Contact Centre team has
been commended by the Asia Pacific Customer
Service Consortium (APCSC) for the fifth
consecutive year. At Manulife Singapore, we are
always looking for new ways to enhance the
experience for our customers, and this award is
a strong affirmation of our efforts to delight
our customers in all their interactions with us.
I also wish to offer my heartiest
congratulations to our team members Zenith, Kai
and Christine for their well-deserved individual
awards, which recognise their passion and
dedication in serving our customers with
distinction.”
Dr. Khoo Kah Siang,
President and CEO,
MANULIFE (S) PTE LTD
「非常感謝亞太顧客服務協會給予我這樣的殊榮，同時也要感謝每一家我就職過的公司讓我在認知求知方面都受益頗深，在給予我個人職業發展機會和歷練;同時也讓我有幸遇到我現在的優秀客服管理團隊成員，一路走來我們團隊並肩作戰不畏艱難，秉承專業的服務創新精神，攜手共進，披荊斬棘在一次又一次的挑戰中實現瑞金麟客服中心服務使命~~用心完善服務細節，用情創新服務產品。」
高級總監趙茹女士
瑞金麟集團客服中心 |
