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CRE & CSQS Roundtable 2018
 

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Customer Relationship Excellence (CRE) & Customer Service Quality Standard (CSQS) Roundtable

CRE & CSQS Roundtable


Singapore - January 30, 2018, 2:00pm - 5:00pm
Press Release
Theme: Big Data Transform O2O Retail Shopping Experience Innovation

Jason Chu
Chairman
APCSC

Vijay Kumar Muvva
Group Executive Director
EnSoft Group

Sagar Aggarwal
Vice President
EMudhra

Arun Cavale
Regional Executive
IBM

Yvonne Liow
Vice President
Luxaviation Asia Pte Ltd.

Kenneth Tan
Deputy General Manager
Mitsui & Co. Global Logistics
Speaker & Panelists:
Mr. Jason Chu, Chairman, APCSC, CRE Awards Panel of Judge
Topic: Big Data Transform O2O Retail Shopping Experience Innovation
Mr. Vijay Kumar Muvva, Group Executive Director, EnSoft Group
Topic: Customer Experience Management through Big Data Analytics
Mr. Sagar Aggarwal, Vice President, EMudhra Pte Ltd
Topic: Application Security covering Digital Signature, Multi factor Authentication
Mr. Arun Cavale, Regional Executive, Marketing & Strategy, IBM
Ms. Yvonne Liow, Vice President, Luxaviation Asia Pte Ltd.
Mr. Kenneth Tan, Deputy General Manager, Mitsui & Co. Global Logistics (Asia) Pte. Ltd.
Venue:
Organizer:
Co-Organizer:
3 Raffles Place, #09-02 Bharat Building, Singapore 048617
Asia Pacific Customer Service Consortium
EMudhra Pte Ltd

Taipei - January 26, 2018, 2:00pm - 5:00pm
Press Release
Theme: Big Data New Retail The Innovative Strategy of Sharing Platform

Jason Chu
Chairman
APCSC

Brandon Hsu
President
Regus Taipei

Edmund Lee
Deputy Professor
National University of Taipei

Roger Lee
Manager
Pou Sheng International
Speaker & Panelists:
Mr. Jason Chu, Chairman, APCSC, CRE Awards Panel of Judge
Topic: Big Data New Retail The Innovative Strategy of Sharing Platform
Mr. Brandon Hsu, President, Regus Taipei
Mr. Edmund Lee, President, Chinese Society For Quality
Mr. Roger Lee, Manager, Pou Sheng International
Venue:
Organizer:
Co-Organizer:
台北市信義區忠孝東路五段68號29樓(信義微風)
Asia Pacific Customer Service Consortium
Regus Taipei
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