Customer Relationship Excellence Awards

2016 Customer Loyalty Award Forum Photo Gallery

Customer Loyalty Award Forum 2017

Business Case Presentation

2 - 3 March 2017

Venue: Day 1: 37/F., Dah Sing Financial Center, 108 Gloucester Road, Wan Chai, Hong Kong

Day 2: D0708, 7/F, Jockey Club Campus, Open University of Hong Kong, 81 Chung Hau Street, Ho Man Tin, Kowloon, Hong Kong

Customer Relationship Excellence is Your Way Forward!

Customer Relationship Excellence Awards 2016 < Business Case Presentation > from market leaders across the Asia Pacific Region.

Learn the successful business cases from Market Leaders from different industries, and put questions to the award participants for learning best practices.

Press Release:ENG/中文

CRE Awards Categories (Partial)

Customer Relationship Excellence - Outstanding Achievement*

Corporate Environmental Leadership of the Year**

Corporate Health and Safety Achievement of the Year**

Global Support Services of the Year

Contact Center of the Year

Customer Service Center of the Year

Customer Experience Center of the Year

Best Clubhouse of the Year

Outsourcing Team of the Year

Field Support of the Year

Integrated Support of the Year

Corporate Service of the Year

Customer Relationship Marketing Service of the Year

Best Use of Knowledge Management of the Year

Corporate Social Responsibility Leadership of the Year **

Customer Loyalty Program of the Year

Corporate Employer of the Year

Customer Satisfaction Quality System of the Year

People Development Program of the Year

Best Customer Experience Management of the Year

Customer Engagement Program of the Year

Employee Engagement Program of the Year

Innovative Technology of the Year

High Speed Customer Service of the Year

Best Internet+ of the Year

Best Use of Technology of the Year

Public Service of the Year

Online Customer Service of the Year

Best Social Media Program of the Year