2010 Awards Winners Group Photo
Mr. Basker Rangachari, Chief Marketing Officer, Consumer Banking,
Standard Chartered Bank (Hong Kong),
received the
CRM Director of the Year
from Mr. Brett Whitford , Executive Director of Customer
Service Institute of Australia.
2010 The
CRM Director of the Year Winner Statement:
"We are honored and
privileged to receive the “Customer Relationship Excellence” award,
presented by the “Asia Pacific Customer Service Consortium”, for the
second consecutive year. What makes us especially proud is that two
of our bank executives are being concurrently honored as “CRM
Director of the Year” and “CRM Manager of the Year”. Being a
customer-focused bank, we strive to continually enhance our services
to exceed customers’ expectations. Our aim is to provide fast,
friendly and accurate service whilst delivering holistic solutions
to meet our customers’ financial needs. By focusing on building a
long-term relationship with them, we believe this will lead to our
customers recommending Standard Chartered Bank to their friends and
colleagues. We thank APCSC for this great recognition of our
leadership position in the Hong Kong banking industry.”
Ms. Mary Huen, Country Head, Consumer Banking,
Standard Chartered Bank (Hong Kong) Limited |
