Customer Relationship Excellence Awards 2004
Recognising Organisations and individuals that excel in Customer Service!
   
 


About the CRE Awards
  Chairman's Introduction
  Benefits
  Overview & Enrolment Procedures
  CRE Awards Categories
  Photo Gallery
  Winner Statements
  Membership
  Newspaper Coverages
  Registration
  Nominate a Company
 
Supporting Organisations
  Judging Panel
  CRE Awards Organiser
 
CRE Model and Training
CSQS
CCSA
CCSM

Winner Presentations
  2017
  2017 Winner Photos
  2016
  2016 Winner Photos
  2015
  2015 Winner Photos
  2014
  2014 Winner Photos
  2013
  2013 Winner Photos
  2012
  2012 Winner Photos
  2011
  2011 Winner Photos
  2010
  2010 Winner Photos
  2009
  2009 Winner Photos
  2008
  2008 Winner Photos
  2007
  2007 Winner Photos
  2006
  2006 Winner Photos
  2005
  2004
  2003
  2002
 
  Press Releases
  Global Certification
  Customer Service
Quality Standard (CSQS)
  APCSC Summit
  Best-in-Class Presentation
   
Announcements

繁體 | 简体


BRYAN J. SMITH, AMERICAN INTERNATIONAL ASSURANCE COMPANY, LIMITED - CRM Director of the Year 2005



ANN CHONG SIU YING , PACIFIC SATELLITE INTERNATIONAL LIMITED - Customer Service Manager of the Year 2005 (Contact Center)


2005 Customer Relationship Excellence Winner Statement:

“We Care”, a unique and comprehensive culture change program, underlines our caring for staff, guests, the hotel and the community. With the dynamic changes at Eaton Hotel over the past 2 years, the “We Care” initiative ensures the hotel and its staff are all focused on the same goals. We are honored to receive the eminent awards “Corporate Service Team of the Year” and “People Development Program of the Year” from APCSC. This is certainly recognition of our achievements in elevating the quality, competence and standards of our associates and successfully repositioning Eaton as one of the best hotels in its class.

Mr. Bob van den Oord, General Manager

Eaton Hotel Hong Kong

© 1998 - 2018 Asia Pacific Customer Service Consortium